Tag Archives: Samsung Galaxy A9 (2016)

Troubleshooting Samsung Galaxy A9 (2016) won’t turn on problem

Your Samsung Galaxy A9 (2016) won’t turn on. You press the POWER button on your smartphone – and nothing happens. There is no display just a black screen or device stuck on logo. This is a general diagnostic and repair steps to fix this problem.

First case your Samsung Galaxy A9 (2016) won’t turn on, the battery has run down.

You press the POWER button on your Samsung Galaxy A9 (2016) nothing happens. There is no display just a black screen. In this case most likely the battery has no charge left. The device Motherboard doesn’t receive any power, Samsung Galaxy A9 (2016) cannot turn on, to solve this problem, plug in your Samsung Galaxy A9 (2016) and let it charge for up to one hour. After a few minutes, you should see the charging screen. If it was just a low battery the phone will come on by itself. If you don’t see the charging screen within an hour, or you see “connect to power screen”, check the jack, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.

Second case your Samsung Galaxy A9 (2016) stuck during start up, the Operation System crashed

You press the POWER button on your Samsung Galaxy A9 (2016) the device turns on but gets stuck during start up or reboot, there is chance the Operation System has been crashed. To solve this problem try to hard reset your Samsung Galaxy A9 (2016):

  • Turn off your Samsung Galaxy A9 (2016)
  • Press and hold Volume UP key + Home key, while pressing these keys press Power key for a while.
  • Release all key when Samsung logo appears, then you will see Android System Recovery.
  • In Recovery Mode, use Volume Down key to select wipe data / factory reset.
  • Press Home key to confirm (some device use Power key to confirm).
  • Use Volume Down key to select Yes – – delete all user data.
  • Press Home key to confirm (some device use Power key to confirm).
  • Use Volume Down key to select Reboot system now.
  • Press Home key to confirm (some device use Power key to confirm).

Warning! If you perform a hard reset all your data including contacts, messages etc… Will be deleted! Take out the memory card and SIM card before full reset.

Third case your Samsung Galaxy A9 (2016) won’t turn on with black screen or stuck on logo, the firmware has been corrupted

You press the POWER button on your Samsung Galaxy A9 (2016) the device won’t turns on with a black screen or turns on but gets stuck on logo, there is chance the firmware has been corrupted. To solve this problem try to flash your Samsung Galaxy A9 (2016).

Disclaimer: Flashing a firmware is not without risks. If you don’t do it properly, you might render your phone inoperable. If you decide to proceed we won’t be liable to whatever might get wrong (neither we could provide technical support). You are flashing at your own risk.

Read this article on: How to flash Samsung firmware via Odin